RETAIL TRAINING VIDEO PRODUCTION SERVICES

THE LIDL STORY

CASE STUDY

The Customer Experience is the highest priority at Lidl - and their training materials must reflect this.

Lidl worked with us to develop a complete interactive training program for new staff at Lidl.

The full interactive suite of modules is presenter-led and covers all areas of the store

- including Customer Service, Tills, Freshness and Cleanliness and more - with quizzes at the end of each section to validate the learning received.

RETAIL TRAINING VIDEO PRODUCTION COMPANY

We provide motivational retail training and customer service videos for the retail training manager, designer, project manager or director.

We offer voiceover, actors, presenters, instore drama, voxpops and interactive learning, backed up by our team of scriptwriters, storyboard illustrators, directors & camera crew, video editors, motion graphic designers and animators there to help develop your in-house & outsourced workforce to the new level you demand of them through effective compelling video.

Google Rating

5.0

Studio Rossiter

5.0

KABSeatingUK

16:05 30 Nov 17

Kevin and team were well engaged at all times throughout the project to develop a video of our new automated production line. They translated our requirements really well and did an amazing job of producing a well-rounded, professional video in-line with our corporate branding and exceeding our expectations

Andy Copeland

13:00 26 Jan 17

We wanted to produce a suite of videos in order to place them on an online learning platform. We found Studio Rossiter and from the outset we were impressed by their clarity and professionalism concerning the whole process. Each step is outlined clearly, cost is transparent and the roles and expectations clearly defined. Where there were any issues, Studio Rossiter worked quickly to understand our point of view and we were able to work collaboratively towards the goal of completing the videos. Throughout the process, it is made easy to give feedback at each stage through clever use of online technologies. Amendments are made at a rapid speed so that you can always see the latest version online. The final product surprised us by how good it was and we would not hesitate to work with them again for any similar projects.It is clear that Studio Rossiter love what they do and this translates in to both excellent client service and an excellent product.

Stephen Smith

16:57 06 Feb 17

My experience with Rossiter and Co; A small family business with a personal touch, with lots of experience and very professional. We made our first video around 2001 and have been using Rossiter ever since because they offer an excellent value for money solution and are full of innervation. We have now entered into animation as it offers a better fix for multi-language and cultural differences.We are a global company with a large geographic spread and Rossiter and Co. are still exceeding our needs and expectations.

Billy Watson

15:27 30 Jan 17

Our company is in the U.S., but after reviewing Studio Rossiter, we made the commitment to use their expertise to develop our Company Overview video. We had reservations since they were in the UK, but we could not be happier with the results. Very professionally done - on time and on budget. Recently we asked them to update the video, and this was done quickly at a reasonable price.

Mr Smith

14:37 03 Feb 17

I approached Kevin & his team a while ago to produce a corporate video after finding them on google. ironically they turned out to be a local firm. Kevin took the time to come and get a feel for our business and understand the task at hand. I am pleased to say the corporate video produced was of excellent quality that we are proud to show clients (old & new) to showcase our services and have played out at Trade shows across the UK. - I would highly recommend Studio Rossiter for any aspect of Video production and associated advertising services.

Mark Minshull

14:56 18 Jun 18

Studio Rossiter did a great job and I would definitely use them again.

Bryan Irving

16:18 13 Dec 16

We had the challenge of producing twenty four 2-3 minute Question & Answer health videos in a simple way on a very low budget. Rossiter and Co solved the problem by filming the practitioner in their studio answering the questions (all in one take in two hours, by the way), then topping and tailing each video with some graphics and music and publishing them all to a YouTube channel for us. Since then the videos have have had over 25000 views and provided our customers with helpful additional information, and given potential clients a taste of our consultation service.

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PRODUCTION SERVICES

CONCEPT DEVELOPMENT
SCRIPTWRITING FOR VOICEOVER & PRESENTER
SCRIPTING IN-STORE DRAMA FOR ACTORS
STORYBOARD ILLUSTRATION
STORE LOCATION PLANNING
CASTING

INTERVIEWING
CEO ADDRESS
INCIDENT SIMULATION
VIDEO CREWING
DIRECTING
SPECIAL EQUIPMENT
VOICEOVER RECORDING

MUSIC & SOUND EDITING
VIDEO EDITING
MOTION GRAPHIC DEVELOPMENT
INFOGRAPHIC ANIMATION
CHARACTER ANIMATION
CAPTION & TEXT DESIGN
3D ANIMATION

RETAIL TRAINING SAMPLES

PETS AT HOME

Video demonstration on how to microchip a pet from the UK's No 1 pet specialist retailer

BRIGHT HOUSE

Using workforce interviews and voiceover to motivate staff to work safely

THE COOPERATIVE

Training checkout colleagues how to handle difficult situations when challenging customers to provide ID, proving their age when buying tobacco

BRIGHTHOUSE

Keeping on the right side of the Misselling Laws is crucial for any retailer. Brighthouse use a cast of actors to dramatise a series of common sales situations

YOU CAN TRUST STUDIO ROSSITER TO DELIVER:

Full script and illustrated storyboard
1, 2 or 3 or more days shoot at your specific location - with 2 cameras
Full editing and captioning
Graphics, captions, animation & post production

World class professional presenter
Delivered as 1080HD and 4K mp4 files, wmv and DVD
The training material can be part of an interactive multimedia DVD learning package - if required
We can also develop training multimedia video and online eLearning applications - html 5 and LMS-linked

RETAIL CUSTOMERS

Due to non-disclosure agreements we’re unable to show much of our work in the retail sector.

DISNEY EUROPE

Multiple interactive training videos for new cast (staff) starters

SAINSBURY

Safety during refurbishment works

TESCO

Training contractors to use their initiative more

MARKS & SPENCER

Management discussions

LIDL

Comprehensive suite of interactive modules for all aspects of staff training

POUNDSTRETCHER

Safety in store and others

MATALAN

Display training for all store staff

BRIGHTHOUSE

How to sell the Brighthouse Way, and safe handling procedures

CARLISLE SUPPORT SERVICES

Tesco contractor videos

HSBC BANK

Many videos inc all aspects of fire & safety for branch staff

TOTAL OFFICE

Showcasing new product ranges

PETS AT HOME

How to vaccinate a dog in store

SPAR

Safety training for staff

THE COOPERATIVE

Various staff training dramas, eg, Under 25s

NATWEST

Interview techniques training

OUR RETAIL TRAINING VIDEO PRODUCTION

When colleague, cast or partner proficiency is critical, drama immediately springs to mind

- because drama is the most effective way to teach interpersonal skills and deliver outstanding customer service outcomes from all your staff.

When they see actors on-screen dealing with the situations that happen to them every day in-store, they intuitively understand how they should deal with their own problem situations.

At Studio Rossiter we’re no strangers to producing creative retail drama solutions – ranging from a cast of 15 or 20 actors – to simply 2 or 3 main characters.

We support drama video with focused video interviews, so your staff can see how other colleagues feel about the issues that concern them.

And we deliver interactively – as offline interactive DVD/DVD-R or online html5 eLearning.

OUR SERVICE TO YOU

We love producing retail video solutions as retail represents the frontline in interpersonal skill sets within our fast-changing multicultural society.

We love developing your ideas into full blown working concepts because retail training designers are frequently the best kind of inspiring people to work with.

We back your ideas up with lively drama scripts that people will relate to, and feel inspired by.

We help you audition a cast of actors, and then we organise all the crew for the shoot at one of your stores.

Equally we can work with your own people, filming them in store carrying out new tasks.

Whichever route you choose - actors or own staff - a detailed storyboard & comprehensive video production plan follows, highlighting every element needed to make your video shoot happen in a timely manner.

An award-winning Director manages and directs your shoot, liaising with you throughout, as part of a collaborative production.

Last but not least, our post production is second to none, ensuring your video matches the quality of what your staff expect to see on television.

Our team has been delivering retail training video productions and solutions for over 30 years.

Ask us for a quote and prepare to be pleasantly surprised.

Call 0845 366 4131 to discuss your training project, or simply ask a question!

WHY RETAIL TRAINING VIDEO IS A MUST

The cost of video training per head is low for any national retail network.

Yet in these days of instant Facebook feedback, litigation torture chambers, and part-assimilated multi-cultural staff, never has colleague proficiency been more critical.

And never has failure been more public.

Video from Studio Rossiter will deliver a consistent network-wide standard you can rely on so you can deliver better trained, more motivated people.

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