Online safety video for retailer’s elearning package

Q: I have been tasked with creating a new company-specific Health & Safety video

We’re a leading UK retailer, and we need to include H&S in the office, in-store, and also in our distribution centres.

The video would also need to cover topics like general manual handling techniques or the unique types of load that we lift, and their risks e.g. furniture, white goods, large CTV etc. Also fire and emergency.

We’re especially interested in manual handling types of load in circumstances that are specific to home delivery e.g. when going up/down stairs, when negotiating twisting stairwells, negotiating tight entrances, loading/unloading on vehicles, children playing in the vicinity, securing loads etc.

This is by no means a comprehensive list, but hopefully you can see what sort of things we need to be including.

We would like to produce the video as part of an interactive elearning suite, so all staff could be tested and assessed.

Can you please advise me on what is the best route for the company to take on this matter?

Training Manager

UK Retailer
Birmingham

A: Online safety video for an elearning package is a new approach to health and safety training, largely created by:

> the facility to now incorporate video into SCORM-compliant elearning systems (The SCORM standard means the learning results can be recorded in the workforce / HR database records and, I think, includes data protection and privacy)

> the availability of the bandwidth necessary for video streaming

The actual learning package involves developing a series of interactive exercises to be interwoven with relevant videos as short clips, in order to make the training material as engaging as possible. Basically it’s video clips, questions and links.

Imagine:

> A trainee watches a safety video module online, that demonstrates a safety procedure for the relevant sites.

> They automatically end up on a short multiple choice questionnaire, read aloud by voiceover, and not just read as text onscreen.

> They click to complete the questions, and are directed to the next module – or – are redirected to repeat the module if they fail to answer the questions correctly.

> Help tips can be provided (again using spoken voice)

This is quite similar in principle to interactive DVD operations.

Information on retail training video here

 

 

The significant differences between online safety videos and interactive safety DVD are:

> The assessment results are automatically recorded centrally – via SCORM protocol

> The system bookmarks the screen if the user had to suddenly stop, and return later, when they have free time.

> It’s online so accessing with any PC or laptop with an internet connection will be sufficient.

> It’s quick and easy to update, using far less resources compared to DVD with many hundreds of copies to amend, produce, buy and replace.

> It makes a person feel they are in the driving seat, ie, high viewing acceptability.

> Online safety video streams are not downloadable so copyright is protected.

> Managing becomes easy with a central report system showing who had passed, who’d failed, and who’d not yet carried out the safety training

For a retailer with networking in most outlets, this can only be good news.

The H264 HD video standard (seen as mp4) would be the best format. It now replaces outdated flv flash video technologies, even on youtube.

A flash / flex wysiwyg training multimedia program like Opus would be fine for developing the modules. Educators have been using this for a few years now, on audiences as widely diverse as parents and kids, college assessors and students, or school and child. Any number of courses and publications testify to its value.

Online safety video for elearning is now a reality.

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