We’re seeking to replace our outdated Contractor Induction video for our 4 UK food processing plants.
As a food processing group, our prime concern is food safety, ie, eliminating the possibility of contamination of food, as well as food hygiene.
But as well as this we need RAMS (Risk Assessment & Method Statement) and permits to work and PPE covering, the whole induction process really.
Our work culture has also shifted since our first DVD was made 7 years ago. The emphasis is much more on engagement with our workforce, and we now want to include contractors in this engagement process.
Can you help?
UK Food Group
Much of what you require is fairly standard contractor induction video stuff.
But two points do stand out.
These are your food safety issues – and – extending your workforce engagement culture to contractors.
We’ll take a closer look at these:
Promoting Food Safety
We’ve all seen headlines like “glass found in baby food”. Events like these can make or break a brand, and at the very least cost a lot of money to put right.
Food safety is primarily about contamination of food during the manufacturing process.
For example: Insisting the contractor inform you if they’ve been working in another food factory, or on a farm, or handling nuts – as these can all potentially introduce contamination into your food processing chain.
Video-wise, it’s relatively easy to reiterate the rules with voiceover and video.
But I feel something stronger is required to drive the food safety message home.
I’d suggest using a couple of actors and develop a small drama – like this:
Scene: The Car Park, with 2 arriving contractors bumping into each other.
Jack to mate: “Ed, weren’t you working in a glass factory last week?”
Ed: “Yeah – some hydraulic work.”
Jack: “I think you should tell the Contractor Control Manager, don’t you?”
Ed reacts: “What do you mean?!”
Jack: “What if there was a tiny sliver of glass stuck in your boots – and this somehow got into the food? And ended up being eaten by a child?”
Ed grins and disparages: “You’re kidding!”
Jack insists: “Not kidding, mate. Go and tell ’em. They’ll sort it out for you.”
Ed blinks: “Seriously?”
Jack: “Yeah … do it now. You’ll be okay.”
Voiceover continues: “Ed reported that he’d been working in a glass factory the previous week and, as a consequence, was given a complete change of workwear, so any potential food contamination couldn’t occur.”
A drama scene like the above, with professional actors, is infinitely more motivating than a mere recitation of the rules by a voiceover narrative.
This is because it drives home the training message in a real and impactful way – in the eyes of the contractor audience
Promoting a Workforce Engagement Culture
Engagement culture, reporting culture, don’t walk by culture – whatever it’s called, contractors aren’t especially bothered to join in – unless you motivate them to.
Promoting engagement starts with asking contractors to tell you if they see something wrong – not just a near-miss or other incident – but small things, like a bit of rubbish by a doorway, or a loose handle on a machine.
I’d suggest you arrange for your CEO to speak on camera to promote this.
I’d also take a warmer, invitational approach, like:
CEO to camera: “Whenever you see anything wrong on our site, I’d like you to report it to us, using one of these cards (holds up a card).
It may only be a small thing. It doesn’t matter. Please just tell us.
The same for anything you see us doing that you think could be improved, even as trivial a thing as a door that doesn’t shut properly.
Only by you telling us – reporting it – can we improve.
And every report you give us goes into a monthly raffle – with £50 of Tesco vouchers to three winners picked out of a hat each month.
This is our way of thanking you for reporting a problem or suggesting an improvement.
Please help us. Thank you.”
The above takes only a minute to say.
Yet, by coming right from the top, it’ll have far more impact than any voiceover requesting you complete a report form for anything you see that’s wrong.
In today’s contractor induction videos, it’s not enough to simply have voiceover state the rules and hazards to a half-listening audience of know-it-all contractors.
You need to budget for actors, and a teleprompt for your CEO’s address to camera, and possibly more, like steadicam, better audio recording (think: gun-mike), a capable director, etc
These costs are miniscule, when you consider the likely 5 year life of your video and the many viewings it’ll have – and the huge consequences if something otherwise went wrong.
Any quality training video production company (like us) can provide these for you.
Here are some contractor induction video samples that use actors to get across important points like food safety.