1. Talk to your
IT department
You may not think IT know much about training and be wondering
why they are my top tip. You may well be right and that is
half the problem.
Many people now have a more powerful, multimedia capable
PC at home than they do on their desk at work. To save money
and to prevent viruses, Trojans and other undesirables from
getting into the network, IT departments issue PCs without
CD/DVD drives and without soundcards.
In fact, what you are looking at now may not be a PC but
simply a terminal on a thin client network.
If you are going to embark on delivering training through
multimedia, you need to get IT on your side from the beginning:
- Can they upgrade at least one PC per branch or site so
that it is multimedia capable?
- Would they be happier if it was a standalone machine, maybe
a laptop, not connected to the network?
- If you want to deliver e-Learning over your intranet, will
they allow you the bandwidth - bearing in mind that training
is going to get a lower priority than operational traffic,
even though your application may be more bandwidth hungry?
- Is there a specific piece of authoring/design software
they want you to use for ease of future maintenance?
- Is the browser Java enabled?
- Is it OK to use Flash?
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The deciding factors are, obviously:
- what's possible in terms of your IT set up,
- organisation and budget,
- as well as your training objectives.
Don't forget that material can readily be converted between
media and also upgraded and extended as time and money permit.
Existing video can be recycled as part of a CD-ROM or streamed
over your intranet, for example.
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