What we offer :

We provide retail training and customer care videos.
Voiceover, actors, presenters, voxpops, interactivity… we do it all! 

Prices:

Retail Customer Service Training using Video

When colleague proficiency is critical, drama immediately springs to mind.

Because drama is the most effective way to teach interpersonal skills to your staff.

When they see actors on-screen dealing with the situations that happen to them every day in-store, they intuitively understand how they should deal with their own situations.

At Rossiter & Co we’re no strangers to producing retail drama – ranging from a cast of 15 or 20 actors – to simply 2 or 3 main characters.

We support drama video with extensive interview material, so your staff can see how other colleagues feel about the issues that concern them.

And we deliver interactively – as interactive DVD or eLearning.

Our team has been delivering retail training video productions for over 20 years.

Maybe it’s time you tried someone different.

Call 0845 366 4131 to discuss your training project, or simply ask a question!

Our Service to You

We love producing retail video.

We love developing your ideas into full blown concepts.

We back this up with lively drama scripts that people will relate to, and feel inspired by

A detailed storyboard & comprehensive video production plan follows, highlighting every element needed to make your video shoot happen in a timely manner.

We help you audition a cast of actors, and then we organise all the crew for the shoot at one of your stores.

An award-winning Director manages and directs your shoot, liaising with you throughout. It goes without saying that we believe in collaborative productions.

Last but not least, our post production is second to none, ensuring your video matches the quality of what your staff expect to see on television.

Why Retail Training Video is a Must

The cost of video training per head is low for any national retail network.

Yet in these days of instant Facebook feedback, litigation torture chambers, and non-assimilated multi-cultural staff, never has colleague proficiency been more critical.

And never has failure been more public.

Video delivers a consistent network-wide standard you can rely on.

You can trust Rossiter & Co to deliver:

> the video you want

> exactly when you want it

> and to the agreed budget

Share your plans with us, and we’ll respond with a tip top proposal.