RETAIL TRAINING VIDEO PRODUCTION SERVICES

CLICK TO SEE A RETAIL TRAINING
VIDEO SAMPLE

THE STORY

The Customer Experience is the highest priority at Lidl - and their training materials must reflect this.

Lidl worked with us to develop a complete interactive training program for new staff at Lidl.

The full interactive suite of modules is presenter-led and covers all areas of the store

- including Customer Service, Tills, Freshness and Cleanliness and more - with quizzes at the end of each section to validate the learning received.

RETAIL TRAINING VIDEO PRODUCTION COMPANY

We provide motivational retail training and customer service videos for the retail training manager, designer, project manager or director.

We offer voiceover, actors, presenters, instore drama, voxpops and interactive learning, backed up by our team of scriptwriters, storyboard illustrators, directors & camera crew, video editors, motion graphic designers and animators there to help develop your in-house & outsourced workforce to the new level you demand of them through effective compelling video.

PRODUCTION SERVICES

  • CONCEPT DEVELOPMENT
  • SCRIPTWRITING FOR VOICEOVER & PRESENTER
  • SCRIPTING IN-STORE DRAMA FOR ACTORS
  • STORYBOARD ILLUSTRATION
  • STORE LOCATION PLANNING
  • CASTING
  • INTERVIEWING
  • CEO ADDRESS
  • INCIDENT SIMULATION
  • VIDEO CREWING
  • DIRECTING
  • SPECIAL EQUIPMENT
  • VOICEOVER RECORDING
  • MUSIC & SOUND EDITING
  • VIDEO EDITING
  • MOTION GRAPHIC DEVELOPMENT
  • INFOGRAPHIC ANIMATION
  • CHARACTER ANIMATION
  • CAPTION & TEXT DESIGN
  • 3D ANIMATION

RETAIL TRAINING SAMPLES

PETS AT HOME

Video demonstration on how to microchip a pet from the UK's No 1 pet specialist retailer

BRIGHT HOUSE

Using workforce interviews and voiceover to motivate staff to work safely

THE COOPERATIVE

Training checkout colleagues how to handle difficult situations when challenging customers to provide ID, proving their age when buying tobacco

BRIGHTHOUSE

Keeping on the right side of the Misselling Laws is crucial for any retailer. Brighthouse use a cast of actors to dramatise a series of common sales situations

YOU CAN TRUST STUDIO ROSSITER TO DELIVER:

  • Full script and illustrated storyboard

     
  • 1, 2 or 3 or more days shoot at your specific location - with 2 cameras

     
  • Full editing and captioning

     
  • Graphics, captions, animation & post production

     
  • World class professional presenter

     
  • Delivery as - True 1080 HD video, mp4, wmv and DVD

     
  • The training material can be part of an interactive multimedia DVD learning package - if required
     
     
  • We can also develop training multimedia video and online eLearning applications - html 5 and LMS-linked

     

RETAIL CUSTOMERS

Due to non-disclosure agreements we’re unable to show much of our work in the retail sector.

Disney Europe

DISNEY EUROPE

Multiple interactive training videos for new cast (staff) starters

Sainsbury's

SAINSBURY

Safety during refurbishment works

Tesco

TESCO

Training contractors to use their initiative more

M&S Marks & Spencer

MARKS & SPENCER

Management discussions

Lidl

LIDL

Comprehensive suite of interactive modules for all aspects of staff training

Poundstretcher

POUNDSTRETCHER

Safety in store and others

Matalan

MATALAN

Display training for all store staff
Brighthouse

BRIGHTHOUSE

How to sell the Brighthouse Way, and safe handling procedures

Carlisle Support Services

CARLISLE SUPPORT SERVICES

Tesco contractor videos
HSBC

HSBC BANK

Many videos inc all aspects of fire & safety for branch staff
Total Office

TOTAL OFFICE

Showcasing new product ranges
Pets at Home

PETS AT HOME

How to vaccinate a dog in store
Spar

SPAR

Safety training for staff
The-Co-operative

THE COOPERATIVE

Various staff training dramas, eg, Under 25s
Natwest

NATWEST

Interview techniques training

OUR RETAIL TRAINING VIDEO PRODUCTION

When colleague, cast or partner proficiency is critical, drama immediately springs to mind

- because drama is the most effective way to teach interpersonal skills and deliver outstanding customer service outcomes from all your staff.

When they see actors on-screen dealing with the situations that happen to them every day in-store, they intuitively understand how they should deal with their own problem situations.

At Studio Rossiter we’re no strangers to producing creative retail drama solutions – ranging from a cast of 15 or 20 actors – to simply 2 or 3 main characters.

We support drama video with focused video interviews, so your staff can see how other colleagues feel about the issues that concern them.

And we deliver interactively – as offline interactive DVD/DVD-R or online html5 eLearning.

OUR SERVICE TO YOU

We love producing retail video solutions as retail represents the frontline in interpersonal skill sets within our fast-changing multicultural society.

We love developing your ideas into full blown working concepts because retail training designers are frequently the best kind of inspiring people to work with.

We back your ideas up with lively drama scripts that people will relate to, and feel inspired by.

We help you audition a cast of actors, and then we organise all the crew for the shoot at one of your stores.

Equally we can work with your own people, filming them in store carrying out new tasks.

Whichever route you choose - actors or own staff - a detailed storyboard & comprehensive video production plan follows, highlighting every element needed to make your video shoot happen in a timely manner.

An award-winning Director manages and directs your shoot, liaising with you throughout, as part of a collaborative production.

Last but not least, our post production is second to none, ensuring your video matches the quality of what your staff expect to see on television.

Our team has been delivering retail training video productions and solutions for over 28 years.

Ask us for a quote and prepare to be pleasantly surprised.

Call 0845 366 4131 to discuss your training project, or simply ask a question!

WHY RETAIL TRAINING VIDEO IS A MUST

The cost of video training per head is low for any national retail network.

Yet in these days of instant Facebook feedback, litigation torture chambers, and part-assimilated multi-cultural staff, never has colleague proficiency been more critical.

And never has failure been more public.

Video from Studio Rossiter will deliver a consistent network-wide standard you can rely on so you can deliver better trained, more motivated people.

Call: UK 0845 366 4131 | International: 0044 1695 726887
Rossiter & Co Ltd | Registered in England
Reg. No: 4333515 | VAT No: 483622044