A team leader standing up and
re-iterating the learning points is not discussion. It’s
simply another form of telling. And people don’t respond
all that well to being told.
They respond to be being involved.
Promoting genuine discussion means having pre-prepared questions
you can ask the audience to get them started. Each learning
point will need at least two versions of each question, just
in case the first question doesn’t produce a response.
To produce two versions of a questions, ask it from the
emotional standpoint (how do you feel about ...), and from
the mental standpoint (what do you think of ...)
Different types of people respond better depending on how
the questions are asked.
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